Frequently Asked Questions
The Free plan really is free. We do however, charge a transaction fee of 8% per transaction on top of the payment provider fees, whenever students pay to access your course.
No credit card is required. Start on our free plan today, and upgrade your plan when you need to.
No, our Free plan does not expire, and you are welcome to stay on it as long as you like. It's a fantastic way to start your online learning business!
Yes. You can upgrade or downgrade your account at any time from within your site dashboard.
Yes, we offer a 30-day money back guarantee on all our paid plans. We have full confidence in the value that Kowcha provides and we want our customers to be able to discover that for themselves, risk-free
You sure can! In fact, Kowcha was designed to get your online education business up and running without any advanced technical experience. That means you don't have to be a developer to build your site and online courses. We provide out-of-the-box themes and templates to simplify every step of the course creation process, so you'll never have to write any code.
Absolutely! We've curated a set of quick start templates to streamline your process, aiding in structuring your content for the ideal course. Select from six distinct template types, ranging from pre-sell options to mini-courses and full flagship courses. While starting from scratch is an option, utilising a template can accelerate your course creation, especially for beginners. These are not available though, for Free users.
100%! You retain full ownership of both your student data and content. We never engage in marketing to your students, and you have the freedom to export your data whenever you need.
Absolutely! Custom domains are great for establishing your brand as professional and trusted. Custom domains are available on Kowcha’s Bloom plan.
Your website is completely hosted by Kowcha; there's no need for anything else. Secure hosting and e-commerce features are all inclusive.
Kowcha provides you a Content Management System as part of the platform in the Bloom plan. You can build your website on Kowcha and replace your existing one with it.
Complete e-commerce payment processing is incorporated. Effortlessly accept all major credit cards through a straightforward and secure checkout process, gaining instant access to your funds in your account. We furnish an SSL certificate to safeguard your data and customer information. It's important to note that transaction fees may apply when utilising third-party payment processors.
Our Bloom plan includes a customised onboarding call. Additionally, customers with the Bloom plan benefit from a launch preparedness review and a supplementary training session.
We are however, supporting FREE package users currently during our 2024 launch! Kindly Whatsapp us on +254 757 662 402
We make payouts every Thursday of the week.
